At HOMEBLISS ESSENTIALS LLC (hereinafter referred to as “the Company”), we are committed to ensuring your satisfaction. If you are not satisfied with your purchase, we offer the following refund policy, please read carefully:
- Refund Request
Customers may request a refund within 30 days of receiving the goods. Please ensure the goods are unused and in their original packaging so that we can process your refund request. - Application Process
Please contact our customer service team via email: [email protected], providing your order number and the reason for the refund.
We will provide you with instructions on how to return the goods.
- Refund Processing
Once we receive the returned goods and confirm that they meet the refund policy requirements, we will process your refund within 3-5 business days. The refund will be returned to your original payment method; the exact arrival time may vary depending on the bank’s processing speed. - Shipping Costs
Initial shipping costs are generally non-refundable.
If a refund is due to defective goods or incorrect shipment, the initial and return shipping costs will be borne by the Company.
- Special Circumstances
Personalized goods. Damaged Goods - Refusal of Refund
If the goods do not meet the refund criteria (e.g., signs of use or lack of original packaging), we reserve the right to refuse a refund request.
- Contact Customer Service
If you have any questions about our refund policy, please feel free to contact us. We are happy to assist you!
Email: [email protected]
Phone: (772) 788-4272
Thank you for your trust and support of HOMEBLISS ESSENTIALS LLC. We look forward to providing you with more high-quality products and services!